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I am a fashion blogger, how can we work together?

Creativity and ideas are always appreciated at The Cadence’s. We love to see new tasteful outfits with our shoes.

How can i share picture of my new Cadence's shoes?

Post your photo on Instagram and us tag @theirvyl or hashtag #theirvyl.

How long does it take to get response?

Customer satisfaction is the most important to us. We will do our best to replay to you within 24 hours.

I need to change something on my order. how can i do that?

If you need to change or cancel your order, please contact us immediately. We generally process orders within 2-4 hours on business days, and once our warehouse has processed your order, we will be unable to make any changes.

When will my order be shipped?

Most orders ship within 3-5 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays.

Where are you sending from?

Our products are shipped from our factories in China.

Do you offer free shipping?

Yes, we do offer free shipping worldwide on all orders.

I've just placed my order. Can i add another item to it?

Unfortunately we cannot add items to an existing order. Contact us and we will cancel your existing order so you can make a new one with all the items you desire.

Where is my order confirmation?

As soon as your order ships, you will receive an email confirmation to the email address you entered on your order.  If for some reason, you did not receive an email, please check your spam folder and add us to your safe sender list.